运输 SHIPPING INFO

我们目前所提供的运输公司如下:

As for the moment we provide shipping as below:

COUNTRIES

地区

COURIER SERVICE

(0.5kg  - 5kg) 

COURIER SERVICE

(5.1kg - 10kg)

BUSINESS DAY

工作天

西马

West Malaysia

马币8块

MYR 8

免邮费

Free Delivery

1 - 3

东马

East Malaysia

马币40块

MYR 40

马币40块

MYR 40

3 - 5


假节期间

佳节或高峰期间,运输时间会有所影响而被延迟。 请给予我们更多的耐心与时间处理繁多的订单和手续。

如需要更多的资讯,请电邮至 cs@ruixiliangpin.com

DURING PROMOTIONAL PERIODS

During peak periods, there would be some delay in shipping. Do bear with us as we could not fulfill next day delivery promise due to massive orders and transaction and availability issues. For more details or problems on shipping issues, please contact us at cs@ruixiliangpin.com


退还与替换

若您对您所购买的产品非常不满 (产品缺陷,运输途中被毁坏或发货错误,如:品种), 请联系我们以做出最佳的安排。

  • 退还或替换一定要在收到货后的三天以内通知我们,并附上以下资料:

姓名 Name:
注册电邮 Register email: 
住址 Address: 
联络号码 Contact no:
订单号码 Order no: 
收货日期 Receive date: 
退货日期 Return date: 
原因 Reason: (For feedback purposes) 
价钱 Price:
银行户口 (全明、银行户口、银行名称)

*Bank account details (full name/bank account number/which bank)

  • 毁坏物品必须要连同原包装一起寄回。
  • 如产品被毁坏或有问题请发送一张产品的照片,以让我们作为替换的审核与记录。

关于运输费

我们在此强调,所有的退还和补发的运输费都由顾客承担。请赋予我们7个工作天的时间来完成这项程序。

如想要了解更多的资讯,请电邮至 cs@ruixiliangpin.com

 

RETURN & EXCHANGE POLICY

If you are completely not satisfied with your purchase (product defects, damage when shipment or wrong item/type and etc) do contact us for further arrangement.

  • Returns or exchanges must be made within 3 days from date of delivered, with details as below:
    Name:
    Register email: 
    Address: 
    Contact no:
    Order no: 
    Product code: 
    Receive date: 
    Return date: 
    Reason: (For feedback purposes) 
    Price:
  • Bank account details (full name/bank account number/which bank)
  • Damage items must be return together with original box.

Please provide us a photo of the defect or damage item as a proof in order to proceed with a replacement.

HOW ABOUT POSTAGE CHARGES?

We would like to highlight to you for the return and resend shipping cost is borne by customers. Please allow 7 working days for this process to be complete. If you need more information, please email us at cs@ruixiliangpin.com